Heating and cooling calls come in from across Cibolo and the surrounding communities every day, and we handle all of them. Schertz, Santa Clara, Marion, Universal City, Zuehl, and the rest of Guadalupe County are all part of the area we cover. Whether it is a repair call on a system that stopped working, a seasonal tune-up before the weather shifts, or a full replacement on equipment that has run its course, we scope the job on the call and get it scheduled.
Call (830) 590-9782 to get started.
Cibolo is a city that has grown steadily, and the housing stock reflects that mix: newer construction alongside homes that have been running the same equipment for years. Both types generate the same core question when something goes wrong. Who do you call, and what happens when you do. Call us, and the answer starts on that first conversation. We are Converse HVAC Company, and Cibolo is part of the area we cover.
The air handler is the indoor half of the system, and the blower motor inside it is what moves conditioned air through the ducts and into the rooms. When a blower motor starts to wear, the system may still run while airflow drops noticeably. The visit covers motor condition, capacitor, and the cabinet itself to find what is failing before it takes the whole system down.
A room that barely gets air from its registers is not always a duct problem. The fault can sit at the blower, a collapsed flex duct, a filter that has not been changed in too long, or a damper that is stuck closed. We start at the unit and work outward, rather than assuming the most expensive answer first.
Small commercial buildings in the area often run packaged rooftop units that handle both heating and cooling in a single cabinet. These units need the same diagnostic attention as residential equipment, and the access and scope of the visit are confirmed before anyone goes up. If you manage a small commercial property and the unit has not been serviced in a while, a tune-up before peak season is worth scheduling.
A furnace that starts and shuts off quickly, or one that will not ignite at all, is usually dealing with a failed ignitor, a fouled flame sensor, or a fault in the control sequence. These faults are specific enough that a diagnostic visit can identify the cause directly. The system tested before the visit ends is the standard, and that applies to ignition work the same as any other repair.
When one part of the house runs warm and another runs cold, the system is not distributing air the way it should. The cause might be duct leakage, a damper issue, an undersized return, or a system that was never properly balanced for the layout of the home. Airflow and uneven-temperature troubleshooting covers the full distribution path, not just the thermostat reading.
A cracked heat exchanger is a serious fault in a gas furnace. It separates the combustion side from the air side, and a crack in that wall can push combustion gases into the living space. The inspection covers the heat exchanger during every furnace service visit, and if a crack is found, the scope of the repair or replacement is explained before any work is agreed to.
Pricing depends on what the diagnostic finds, and that is the honest answer every time. The fault itself, what has to be accessed to reach it, and whether a repair or a replacement is the better path are the three things that move a quote. A refrigerant leak diagnosis involves different work than a blower motor replacement, and a heat pump installation involves different considerations than a thermostat swap. None of those figures belong on this page, because the right number comes from the system in front of the technician, not from a price list.
What does not change is the process. You get the rate on the call before the visit is scheduled. The diagnostic covers what is wrong and what it will take to correct it. If the answer is replacement rather than repair, that conversation happens before any work is agreed to, and you get a clear explanation of why. Ask what the price covers and you get a straight answer.
Doing it properly the first time is the whole point. That starts with a quote you understand before anyone shows up.
Call (830) 590-9782 and we will walk you through your options.
We take calls every day from 7:00 AM to 8:30 PM, including weekends. When you call, the scope is confirmed on the phone before the visit is booked. If the system is down completely, that moves to the front of the conversation. Emergency heating and cooling calls are taken as a priority, and the visit covers the fault from the unit outward.
A business that cannot close for the day, a rental unit with a tenant in place, or a commercial building that needs the system back before the end of the workday. These situations come up, and the scope of the visit is planned around them. Access timing, what the tenant needs to know, and how the work gets done without a full shutdown are all things we work through on the call before anyone is dispatched.
A few things are worth ruling out before scheduling a visit, because they turn out to be the whole problem often enough to mention. What a job like this usually involves is described on the heating and cooling services page.
If none of those resolve it, call (830) 590-9782. The diagnostic starts on the phone.
Sometimes a system gets worked on and the problem comes back. Sometimes work was started by somebody else and left incomplete. We take over both situations without requiring that the original diagnosis was correct. The visit starts at the unit, covers what the system is actually doing now, and the reason for whatever fault is found gets explained before a repair path is recommended.
A second opinion on a replacement recommendation is also something we handle. If you have been told the system needs to be replaced and you want a separate read on that, call and we will schedule a diagnostic visit. The HVAC work done properly, start to finish, means the answer you get is based on what we find, not on what someone else found.
Property managers and landlords in Cibolo call for the same reasons homeowners do, but the logistics are different. The tenant is in the unit, the owner or manager is the one arranging the visit, and the invoice needs to go to the right party. We work through all of that on the call before the visit is scheduled.
Access is confirmed before anyone goes to the property. If the tenant needs to be present or needs to be notified, that is part of the booking conversation. If the invoice goes to a management company rather than the property owner, that is established upfront. Commercial property managers handling multiple units can call and discuss what ongoing service looks like for their portfolio.
Cibolo is the anchor, but the coverage runs across the surrounding area. Schertz, Santa Clara, Marion, Universal City, and Zuehl are all part of the service area, along with the rest of Guadalupe County. If you are not sure whether your address is covered, call and we will confirm it on the call.
The area served is the whole region, not a single city. Whether the property is inside Cibolo or a few miles out, the scope of the work and the process for scheduling it are the same. Built for homeowners. Ready for property managers. Ready for your system.
Someone who can provide access to the equipment needs to be there at the start of the visit. That can be the tenant, the property manager, or anyone else who can unlock the space and confirm access to the air handler, furnace, and outdoor unit. If access arrangements are complicated, call ahead and we will work through the details when the appointment is booked.
A system that sits idle for months without any attention is more likely to develop faults when it is restarted. Condensate drains can dry out and allow sewer gas back through the trap, coils can accumulate dust, and pests can nest in outdoor units. A pre-season check before the system is put back into regular use is a straightforward way to avoid a fault during the first week of heavy use.
Yes, for commercial or multi-unit residential properties, we scope the work across all units on the call and confirm what the visit covers before scheduling. Whether that is a single invoice or separate scopes per unit depends on what the property manager needs.
Call (830) 590-9782 and we will work through the logistics.
Clear access to the air handler, furnace, and outdoor unit is the main requirement. If the equipment is in a closet, an attic, or a utility room, make sure the path to it is unobstructed. If flooring or furniture is in the way of the route the technician will use to carry equipment in or out, moving it ahead of time avoids delays. We confirm what is needed when the job is scoped on the call.
The diagnostic process is the same regardless of how old the system is, but the findings often differ. Newer equipment tends to have more accessible fault codes and components under manufacturer support. Older systems may use refrigerants that are no longer in production or have parts that take longer to source. Either way, the visit covers what the system is actually doing, and the repair-or-replace conversation happens based on what is found, not on assumptions made before the technician arrives.
Standing water near the air handler almost always means the condensate drain is clogged or the drain pan is cracked. A clogged drain is one of the more common service calls during a heavy cooling season, because the drain handles a significant amount of moisture when the system runs continuously. The visit covers the drain line, the pan, and the condensate pump if one is installed.
The diagnostic fee, the scope of the visit, and what the technician will check are all confirmed before the appointment is set. You know the rate before anyone comes out. If the system description on the call points to a likely fault, we will tell you what the diagnostic is expected to cover before anything is scheduled.
Maintenance is worth scheduling regardless of age. A newer system benefits from a tune-up because it catches installation-related issues, confirms refrigerant charge, and builds a service record that supports the equipment from the start. The visit also establishes a baseline for the equipment that makes future diagnostics faster and more accurate.
Yes. We cover Cibolo and the surrounding communities across Guadalupe County, including properties outside the city limits.
If you are not certain whether your address is within the area, call (830) 590-9782 and we will confirm it on the call before anything is scheduled.
No forms, no waiting for a callback before anyone looks at the problem.
When you call (830) 590-9782, you reach someone who can scope the job, confirm the rate, and get the visit on the schedule.
We are available every day from 7:00 AM to 8:30 PM. System tuned. Airflow balanced. Home comfortable.
Reach out and we'll start at the unit.
HVAC service covers these nearby towns as well: Schertz, Jourdanton, Devine. See the whole of our full list of communities.
We handle the full range of heating and cooling work for homes and commercial properties in Cibolo and the surrounding Guadalupe County area. Whether you need a quick repair, a seasonal tune-up, or a full system replacement, the scope and the rate are confirmed before anything is scheduled. The table below covers what each service involves, who it fits best, and what is practical to know before you call.
| Service | What It Covers | Best For | What to Keep in Mind |
|---|---|---|---|
| Heat Pump Repair & Service | Full refrigerant circuit check, Reversing valve inspection, Defrost cycle verification, Control-side diagnostics | Properties with a heat pump that is not heating, not cooling, or running without moving enough air | Heat pump faults often look like other problems, so a systematic diagnostic is the right starting point |
| Full System Installation & ReplacementMost Popular | Load calculation for the space, Equipment selection for existing infrastructure, Refrigerant line set and air handler placement, Low-voltage control wiring at the thermostat | Homeowners whose system has reached end-of-life or whose repair costs are stacking up | In Cibolo, a paired furnace-and-AC setup sized for a long cooling season and mild winters is the most common replacement path |
| Indoor Air Quality & Air Filtration | Media filter installation, Electronic air cleaner setup, UV system installation, Integration with existing HVAC airflow | Households concerned about airborne particulates or overall air quality inside the home | The right filtration approach depends on what the existing system supports, confirmed on the call before the visit |
Call (830) 590-9782 and we will walk through your system, confirm the scope, and give you the rate before anything is scheduled.
(830) 590-9782